Your Privacy Matters to Us
We've built halojp around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of our platform...
How We Protect Your Information
halojp operates under the laws and regulations applicable to our supported regions in Indonesia. We collect personal information — your name, email, phone number and payment details — only to set up your account, process your transactions through DANA, OVO, GoPay and QRIS, and keep your lobby experience secure. We use encryption and secure servers to protect everything you share. We never
sell your data to third parties. Your information stays with us to run your account and comply with local requirements where you play.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team directly with any concerns about how we handle your personal data. We respond within 24 hours to all privacy-related inquiries.
Account Settings
Review and update your personal information anytime from your account dashboard. You control what data we hold and how it's used across your profile.
Data Request
Request a copy of all personal data we hold about you. We'll compile and send your complete data file within 14 days of your request.
Why Your Data Is Safe With Us
SSL Encryption
Every transaction and login uses bank-grade encryption. Your payment details and account credentials travel through secure channels only.
Regular Audits
We conduct quarterly security reviews to identify and fix any vulnerabilities. Third-party auditors verify our data protection standards annually.
Compliance Team
Our legal and compliance specialists ensure we meet all Indonesian data protection requirements and international privacy standards.
No Data Sharing
We never sell, rent or share your personal information with marketing firms, data brokers or unrelated third parties without your...
Secure Servers
Your account data lives on protected servers with restricted access. Only authorized halojp staff can view your information for support...
Incident Response
If a security issue ever occurs, we notify affected users immediately and take steps to prevent future incidents. Your safety...
How We Stack Up on Privacy
| Data Minimization | We ask for only the information needed to run your account and process payments. No unnecessary data collection. |
|---|---|
| Transparent Policies | This privacy policy is written in plain language. No legal jargon hiding what we actually do with your information. |
| User Control | You can update, download or request deletion of your personal data anytime from your account settings. |
| Payment Privacy | DANA, OVO, GoPay and QRIS transactions are processed through secure payment gateways. We never store full card or wallet details. |
| Cookie Clarity | We use cookies only for account login, session management and basic analytics. You can disable non-essential cookies anytime. |
| Third-Party Limits | We partner with payment processors and hosting providers only. Each partner signs strict data protection agreements. |
| Retention Schedules | We keep your data only as long as needed. Account information is deleted within 90 days of closure unless law requires longer storage. |
What This Policy Covers
Account Registration
When you open your halojp account, we collect your name, email, phone and date of birth. This information stays encrypted and is used only to verify your identity and send account updates.
Payment Processing
Your DANA, OVO, GoPay and QRIS transactions are processed through secure payment partners. We log transaction amounts and dates for your records but never store your wallet credentials.
Session Activity
We track your login times, games played and lobby navigation to improve your experience and detect unusual account activity. This data helps us keep your account secure.
Communication Preferences
You choose how we contact you — email, SMS or in-app notifications. Unsubscribe from promotional messages anytime while keeping essential account alerts.
Device Information
We collect your device type, browser and IP address to optimize the lobby for your phone or desktop and prevent unauthorized access to your account.
Legal Compliance
We retain certain data to comply with Indonesian financial regulations and anti-money-laundering requirements. This data is kept separate and accessed only by compliance staff.